Orders are shipped Monday-Saturday.  Please allow 1 day for processing before your order is shipped.

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it.

For damaged item(s), please include your order # and return to our offices at:

On The Go Lash
PO Box 7740
Concord, NC 28027

For all other questions or inquires, please contact us at support@onthegolash.com